Overview
Hobsons Bay Civic Centre & Libraries locations, close to public transport. Permanent, full-time position. Salary: Band 6 - $95,147.56 to $105,035.66 + superannuation.
At Hobsons Bay City Council, we're committed to creating a workplace that reflects our community and values. You'll be part of a forward-thinking organisation that supports innovation, collaboration, and professional growth, and which aspires to be the exemplar of Local Government.
The opportunity
As the Strategy and Operations Lead – Circulation Services, you'll provide leadership and strategic direction to frontline Community Learning & Service Centres (CLSC) teams, overseeing the day-to-day operations of Williamstown and Altona North Community Libraries. Focusing on delivering high quality and customer centred services, you'll lead operational improvement to respond to the evolving needs of the Hobsons Bay community through effective oversight of systems, partnerships and people leadership.
What You'll Be Doing
* Leading and supporting frontline library teams across multiple sites to deliver excellent service
* Overseeing daily operations of Williamstown and Altona North Community Libraries
* Managing and optimising the Library Management System and service access processes
* Contributing to strategic planning and implementing service improvements aligned to Council priorities
* Building strong partnerships with internal stakeholders and the local community
What You'll Need To Succeed
* Proven leadership experience managing customer focused teams across multiple locations
* Strong operational experience in libraries or community facilities, including OHS and systems
* Ability to think strategically and respond to emerging community needs
* Excellent communication and stakeholder engagement skills
* Relevant tertiary qualification in librarianship or a related field, or equivalent experience
To be considered for this role
* A maximum 2-page cover letter outlining your interest in the role
* A current CV which includes key achievements and relevant qualifications
What We Can Offer
* Hybrid working flexibility, whether you're at home or in our office facilities
* Location in the centre of Altona, close to public transport, cafes and parks
* End of Trip facilities with bike storage and showers
* Exclusive staff access to wellbeing programs, discounted local gym membership, and wellness activities
* Ongoing professional development support to champion your growth
* A collaborative team working to create a sustainable, thriving community
Pre-Employment Requirements
* National Police Record Check
* Working With Children Check (WWCC)
* Valid Victorian Driver's Licence
* Australian Citizenship, Permanent Residency or valid work permit/visa with full unrestricted working rights
Application details
Applications will be accepted until 11:30pm on 6 May 2026. To ensure fairness and consistency for all applicants, late submissions or submissions via email are not accepted. Please apply via Council's online portal.
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