The Company Join a market-leading, global organisation renowned for its innovation in sustainable solutions and employee development. You'll enjoy working in a modern, high-tech location with easy access to public transport and free on-site parking. The Role As a Customer Service Officer, you'll be front and centre in supporting our clients' valued customers by managing enquiries over phone, email, and online channels. Full training is provided-no prior manufacturing or logistics experience required! You'll resolve enquiries professionally and efficiently, process quotes, orders, and invoices, provide delivery updates, proactively manage any delays, collaborate with other teams internally, handle administrative paperwork, and monitor both customer credits and compliance activities. This is a permanent, stable role with an industry leader, offering a 37.5-hour, Monday-to-Friday workweek-no weekends, evenings, or shift work, based in O'Connor. Your Profile We're especially interested in candidates with solid customer service experience from retail, hospitality, banking, contact centres, or any customer-facing environment. Key strengths include: - excellent verbal and written communication - intermediate to advanced computer skills (especially Microsoft Office/Excel) - strong time management - great attention to detail - and a continuous improvement mindset. In return, enjoy real stability, clear career paths, ongoing learning, staff discounts at major retailers, a supportive culture, and more. Does this sound like the next step in your customer service career? Apply now to be part of a supportive team! Reference Number: ( 60090-0013401514) This is an on-site position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.