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Administrative officer

Sydney
Randstad
Posted: 3 December
Offer description

Seeking Two Driven Administrators

Are you a proactive, resilient administrator with exceptional communication skills, ready to drive efficiency within the building insurance sector? We're hiring for two key Administrator roles focused on claims management and essential subcontractor onboarding. This is a fantastic opportunity to join a supportive, growth-oriented team, where strong administration skills and a willingness to learn are highly valued. While claims experience is a plus, we are actively seeking candidates who demonstrate the right qualities and strong admin background.


Your duties :

In this role, you will be central to the smooth operation of our clients claims process and trade network development. You'll be part of a small, professional, yet laid-back team :

* Answering phones and managing shared inbox
* Sourcing, researching, and on-boarding new plumbers, electricians, and other trades / subcontractors to the network
* Ensuring the legitimacy, compliance, and looking at reviews for potential subcontractors
* Managing the Director's diary for site visits and emailing clients
* Assisting with transactional administration (raising and sending Purchase Orders to builders after a claim is triaged)


Benefits to You :

* You'll be joining a great culture - professional and supportive.
* Opportunity for career growth into a Case Management role over time
* Empowering management style with an open-door policy; reporting to a manager who values trust and autonomy
* Parking available on site


About You

You'll excel in this role if you possess :

* At least 1-2 years of strong administration experience is required
* Strong communication skills with an excellent phone manner - this is the most important skill
* The ability to manage high-stress situations and handle communications with trades
* Proficiency in MO Suite (Microsoft Office) and a willingness to learn industry-specific software like Prime and Ndata
* A strong work ethic, willing to work the standard 8 : 30 am to 5 pm and additional hours if needed (overtime offered)

If this sounds like the right opportunity for you, please click APPLY NOW. Otherwise, for a confidential discussion, please reach out to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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