Job Overview:
This role focuses on delivering exceptional customer service while maintaining a safe and welcoming environment in the workplace.
* Maintain showroom standards, ensuring stock is well-presented and organized.
* Provide customers with accurate and up-to-date product information.
* Contribute to sales growth and meet store KPIs by effectively communicating product benefits and features.
* Work collaboratively as part of a team, promoting a positive and supportive work environment.
* Ensure customer satisfaction through effective communication and problem-solving skills.
About You:
* A motivated individual with existing retail experience who is passionate about motorcycles.
* A strong team player mentality and ability to build meaningful relationships with customers and peers.
Key Responsibilities:
* Support the sales team by maintaining shop presentation and shelving stock.
* Deliver exceptional customer service by providing personalized support and resolving issues efficiently.
* Meet sales targets and contribute to store KPIs by effectively communicating product benefits and features.
* Collaborate with colleagues to achieve business objectives and promote a positive work environment.
* Enhance customer satisfaction by actively listening to feedback and implementing improvements.