Overview
Operations Coordinator role at Serco. This is a remote/work-from-home role; however a Victoria location is suitable as there may be occasional travel to sites.
Responsibilities
- Assisting with workforce management, leave approvals, and compliance.
- Supporting payroll processes to ensure accurate rostered hours and resolving queries.
- Optimising rosters and filling vacancies in collaboration with workforce teams.
- Coordinating recruitment, onboarding, and offboarding processes.
- Managing workforce data and providing reports to Operations and Regional Managers.
- Building and maintaining strong relationships with internal and external stakeholders.
Qualifications / What you’ll need
- Strong organisational, time management, and data management skills.
- Experience in handling complex administrative functions and 24/7 rostering in a fast paced environment.
- Excellent interpersonal and communication skills.
- The ability to manage competing demands and meet deadlines with high-quality output.
- Proficiency in MS Office and technologies like Power BI.
- Experience in a clinical or defence environment (highly regarded but not required).
- Australian Citizenship due to security clearance requirements.
Why Serco
- Supportive, inclusive workplace culture
- Flexible work arrangements and leave policies
- Opportunities for career development and upskilling
- Access to Employee Networks promoting diversity and inclusion
- Health and wellbeing support, including Employee Assistance Programs
- Secure, long-term government-backed contracts
Additional
Join a team of 12,000+ professionals across APAC with opportunities across Defence, Health and more. We focus on serving governments globally. We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.
Are you ready to do important work that really matters? At Serco, we bring together the right people, technology, and partners to address complex challenges around the world, including Australia, New Zealand, and Hong Kong.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: IT Services and IT Consulting
#J-18808-Ljbffr