Field Service Technician Role
This role offers the opportunity to work as a highly skilled Field Service Technician, based from Townsville, Queensland or remotely operating via Cairns, Queensland.
The successful candidate will be responsible for undertaking mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in support of a wider national network.
Key Responsibilities:
* Effectively manage field service priorities and schedules.
* Maintain a safe, clean and resourced service fleet vehicle.
* Coordinate and perform various mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment.
* Establish and maintain relevant service-related information.
* Provide product service training to clients as required.
* Establish and maintain a customer base to ensure continued financial growth of the service centre.
* Undertake regular internal product-based training to ensure OEM standards of service can be achieved.
Essential Skills & Experience:
* Ability to work autonomously and in a team environment.
* Experience in the maintenance and repair of mobile equipment including hydraulic and electrical systems and diesel and petrol engines.
* Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems.
* Strong interpersonal and communication skills with the ability to establish effective business relationships with internal and external customers.
* A valid Australian motor vehicle license.