Sales Coordinator page is loaded Sales Coordinatorremote type: Hybrid (8 days/month)locations: AUS - Macquarie Parktime type: Full timeposted on: Posted Todayjob requisition id: R Job Summary Support the sales and account teams to drive growth, retention, and customer satisfaction across health subscription products in Academic, Medical & Aged Care.To be successful in this role you will be highly organized, with strong interpersonal skills, sales or sales support experience and a genuine customer focus.
The ideal candidate will be confident at demoing software and comfortable in learning new technology.
We offer hybrid working and the role can be based in either our Sydney or Melbourne office Responsibilities Remotely manage small Tier 3 accounts from beginning to end including: territory planning, call planning, preparing proposals, generating statistics, implementation and preparing orders.
Develop a deep understanding of products to support new sales through product demonstrations to customers and supporting the team to develop new sales proposals.
Support the Enterprise sales team (State Health Departments) with account support, tender support, statistics support, presentation support and renewal package preparation.
Support the Key Account Managers with multiyear agreements, by providing up to date data on current subscriptions, preparing renewal packages and account statistics presentations and supporting Read & Publish contracts.
Support lead generation, manage Salesforce customer records and lists, in collaboration with the sales and marketing teams to support pipeline building and progression.
Support the sales team through sales conference preparation and coordination with global marketing on campaign implementation.
About You Experience in business retention, preferably subscription content and/or technology to the Academic, Medical or Clinical market.
Knowledge and understanding of the sales cycle, forecasting and pipeline management.
Confidence to demonstrate software products in a virtual environment to customers.
3-5 years sales support experience, with strong attention to detail, ensuring accuracy in orders, contracts, and CRM data.
Strong communication skills with the ability to provide clear verbal and written communication for interacting with clients and internal teams, ability to draft emails, proposals, and reports professionally.
Have strong organizational & time management skills able to handle multiple tasks like scheduling, order processing, and follow-ups and prioritizing deadlines effectively.
A strong customer service orientation, with a "can do" attitude in building positive relationships with clients and responding promptly and professionally to inquiries.
Proficiency in Microsoft Office (ie Word, Excel and PowerPoint) and CRM systems.
Able to work as part of a team or independently in assigned territory with a strong commitment to achieve, and the ability to demonstrate reliability and responsibility.
Our Values Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy.
As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.
Culture and Benefits We care for our people and as a part of that we offer: Flexible Working Arrangement - Introducing Work from Anywhere and hybrid working (promoting work life balance) Learning and Development opportunities Access to health and wellness programs Parental leave benefits that exceed legislative requirements The opportunity to work within a global organization with experienced leaders You can learn more about what we do by visiting our: Website : Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
Our interview process is designed to assess your individual skills, experiences, and communication style.
We value authenticity and want to ensure we're getting to know you-not a digital assistant.
To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
remote type: Hybrid (8 days/month)locations: AUS - Macquarie Parktime type: Full timeposted on: Posted 19 Days Ago Wolters Kluwer reported **** annual revenues of €5.6 billion.
The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
Our customers work in industries which impact the lives of millions of people every single day.
Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs.
Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit, follow us on and .
At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us.
Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In **** we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.