Our Client is an independent provider of Roadside Assistance across Australia and New Zealand for large insurance brands and automotive manufacturers including premium brands like Ferrari, Maserati, Lotus and many more.
You will be responsible for:
Assisting customers who require breakdown assistance
Providing advice and assistance over the phones in a roadside and customer service capacity
Resolving any concerns or questions the customer may have regarding their vehicle
Acting as main point of contact between the customer and our supplier network
What's in it for you?
Hybrid role after 6 months - WFH & from the Brisbane Office
Fully comprehensive training and continuous ongoing development
Supportive and agile team that love helping customers when they need it most.
Great and inclusive culture
To be successful in this role you will possess:
Previous customer service experience is desired but not a must
A resilient and helpful personality
Excellent verbal and written communication skills
The ability to work a rotating roster across 7 days a week
Robust problem solving skills
Please note this is a full-time permanent role. Only those with full working rights will be considered.
APPLY NOW
📌 Customer Service Representatives
🏢 Citrus Group
📍 Brisbane