WHO WE ARE
Known best as the 'Undisputed King of Trainers', JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now with over 3,400 stores worldwide. We aim to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. Since launching in Australia in 2017, we have expanded to over 60 stores across all Australian states and New Zealand, with plans for further growth.
Our mission is to offer unparalleled service and style to our consumers. Working at JD Sports is a mindset—challenging the norm, creating our own path, and striving for excellence. We are seeking talented and passionate individuals to join our team.
THE ROLE
At JD Sports, our customer is at the heart of everything we do. As 3IC, you are a key member of the store leadership team, working together to deliver excellent customer and employee experiences. You will lead by example with passion and purpose, coaching your team to deliver outstanding in-store experiences. Your contribution will directly impact the store's success by achieving sales targets and maintaining high standards of store operations.
You will be responsible for:
1. Modeling exceptional customer service at all times
2. Driving service outcomes through coaching and motivating your team
3. Supporting the Store Manager and Assistant Store Manager to meet sales and KPI goals
4. Using financial reports to identify trade trends and opportunities
5. Assisting with visual merchandising and promotional launches
6. Recruiting, onboarding, and developing team members
7. Upholding retail standards and visual presentation
8. Collaborating with the back-of-house team to ensure product availability and operational excellence
WHO YOU ARE
* Experience in a customer-facing service role
* Previous retail experience in a key holder or entry-level leadership role
* Results-driven with a proven track record of leading teams to meet targets
* Positive attitude and strong communication skills
* Enthusiastic about sports fashion brands and sharing knowledge with customers
* Able to work efficiently in a fast-paced environment
* Growth mindset and eagerness to learn
WHAT'S IN IT FOR YOU?
* Work with some of the best products and biggest brands in sports fashion
* Training and development opportunities to grow your career
* Potential for career progression across various areas of the business
* Attractive staff discount, including for friends and family
* Access to Employee Assistance Program and Mental Health support
* One month paid parental leave for full-time employees
We value diversity and inclusion and are committed to creating a welcoming environment for all. If you are driven and eager to develop your career, apply today and start your JD Sports journey.
Note: By applying, you consent to a VEVO check to verify your working rights where required.
About the company
JD Sports is a leading sneaker and sports fashion retailer, offering many limited edition and exclusive designs from brands like adidas Originals and Nike.
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