## **About the Company**As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at **.****About the role**MSS Security is seeking a dedicated After Hours Duty Officer (AHDO) to provide safety, security, and pastoral care support to university student residents in Newcastle.While employed by MSS Security, AHDOs operate as an extension of the University's Student Living Team, playing a critical frontline role supporting residents outside normal business hours.**Duties include but are not limited to:*** Responding to medical, fire, and security emergencies* Acting as first responder to incidents involving intoxication, mental health crises, threats of self-harm, and disclosures of sexual violence* Providing First Aid and coordinating emergency services as required* Conducting patrols to ensure buildings and residents are safe and secure* Monitoring access to accommodation buildings* Mediating resident conflicts and enforcing accommodation policies* Completing incident reports and preparing detailed shift handover notes* Providing support and referrals to students experiencing personal or academic challenges* Assisting with after-hours check-ins and check-outs* Identifying and reporting maintenance issues**Skills and Experience*** Current NSW Security Licence (essential)* Current First Aid Certificate (essential)* Strong communication and conflict resolution skills* Ability to remain calm and professional in high-pressure situations* Empathetic and community-focused approach* Ability to work independently across day, evening, and overnight shifts**Master Licence Number**: 408742075## **How to apply**MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.We are proud to:* be certified by the Workplace Gender Equality Agency,* be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.* Permanent Full Time Position | $29.79 p/h + Super + Shift Loading* 2 Week Rotating Roster | Mental Health First Aid & L&D Opportunities* University Student Accommodation | Newcastle LocationAs one of Australia's leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation's highest profile mining and resources companies.#J-18808-Ljbffr