Job Title: Accounts Receivable Specialist
Description:
We are seeking a highly skilled and motivated individual to support our business by following up on overdue accounts, and making appropriate payment arrangements, in line with our business processes and legal requirements.
Key Responsibilities:
- Manage the accounts receivable tasks efficiently and consistently;
- Process credit card payments received from customers, as well as setting up payment plans;
- Follow up on overdue accounts;
- Reconciliation of customer accounts;
- Meet all KPI's and targets for the role;
- Review orders placed on hold and take appropriate follow-up actions;
- Conflict resolution, including account disputes, refunds, and other matters;
- Any other tasks as required from time to time.
- Excellent problem-solving skills and initiative;
- Excellent communication skills;
- Exceptional time management skills;
- Ability to work in a team environment;
- Experience in Accounts Receivable or similar Debt Collection role; and
- Solid computer literacy, including the Microsoft Office Suite (Excel, Word, Outlook).
About Us:
We are a national, family-owned Australian business who value our people and product.