Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. ?Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Business Banking Manager, you will join the Business Banking team that's doubling down on customer obsession.
Each day, you'll go above and beyond to:
* Work closely with Brokers to assess economic value and risk potential of new business.
* Educate customers about their business options and providing sound advice about risk and opportunities for growth.
* Proactively leveraging networks of internal and external contacts to help identify new referral opportunities.
* Implement initiatives to support customer acquisition in the local market.
* Prepare and submit customer lending proposals with the support of our associate team.
We're looking for the best and brightest to deliver the best for our customers. You'll need:
* A genuine passion for customer service, which is demonstrated by consistently going above and beyond.
* Strong Sales focus coupled with deep commercial acumen.
* Can do attitude that thrives in a high pressure & fast paced environment.
* Strong prior demonstrated experience within business and/or credit assessment.
* Proven track record of quickly establishing and maintaining strong, positive working relationships with a diverse range of brokers and stakeholders internally and externally.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.