Job Overview
We are looking for a dynamic and results-driven retail leader to join our team as an Assistant Store Manager. This is a fantastic opportunity for someone who is passionate about providing exceptional customer service and has a strong background in retail sales.
Key Responsibilities
* Partner with the Store Manager to drive sales performance and achieve targets through effective selling of merchandise.
* Work with customers to make their vision for their home a reality by providing styling solutions and recommendations, upselling and cross-selling, and ascertaining customer needs.
* Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
* Support with day-to-day store operations, including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members.
* Support in developing and implementing strategies that can maximize both sales and customer service targets, thereby driving store performance.
Requirements
* A strong retail background with commercial acumen and passion for customer service.
* 2-3+ years of experience in retail sales with a proven track record of achieving targets.
* Strong commercial acumen and a results-driven mindset that turns strategies into success stories.
* Ability to coach, guide, and motivate teams to deliver exceptional customer service.
* Resourceful with a can-do attitude and ability to solve problems and provide solutions.
* Able to balance customer care, team development, and administrative tasks.
Benefits
* Amazing team member discounts on our fabulous products.
* Holistic Wellbeing programs to support you to be your best self.
* Fun, Supportive, and collaborative team environment.