Our organization is seeking a dedicated and enthusiastic team member to provide exceptional front of house services.
Key Responsibilities:
* Manage guest services, including meeting room bookings, catering requests, and concierge supplies.
* Coordinate courier requests, deliveries, and mail distribution efficiently.
* Support events with layout, setup, and breakdown activities, ensuring seamless execution.
* Assist with onboarding and offboarding activities, including building inductions and access card management.
* Maintain high standards of customer service and satisfaction through effective communication and problem-solving.
* Ensure the inventory of office supplies and uniforms is maintained and managed effectively.
What We Are Looking For:
* Excellent Communication Skills: Well-developed verbal and written communication skills, with the ability to interact effectively with diverse groups.
* Strong Interpersonal Skills: A friendly, pleasant, and outgoing demeanor, with the ability to build positive relationships and handle difficult situations diplomatically.
* Attention to Detail: High level of accuracy and attention to detail in managing tasks and processes.
* Organisational Skills: Ability to manage multiple tasks efficiently and prioritize workload effectively.
* Professional Presentation: Well-groomed and professional, with excellent personal presentation skills.
* Positive Attitude: A motivated and positive approach to the role, with a willingness to support and improve processes.
* Technical Proficiency: Basic computer skills, particularly in Microsoft applications, as well as familiarity with internal systems.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.