**Job description**:
The Company:
Founded in 1992 as property automation technology providers, our client has expanded to an international network offering deep expertise and solutions through our specialised business divisions. Their solutions have been successfully deployed and maintained across 3700 sites globally, optimizing our client by generating exceptional operational cost savings and increased efficiency.
The Role:
Responsibilities Including (but not limited to):
- Raising / Updating Contracts by liaising with Account Managers
- Raising Service calls in response to customer requests
- Raising invoices (using our ERP system) for completed works
- Raising Project claims
- Working with Customer Portals
- Liaising (via phone) with our service staff and customers, as required
- Updating customer details and Purchase orders as required
- assisting other admin staff with tasks where required and cross-training as opportunities arise.
Qualifications and Attributes:
- At least one year administration experience, working in a professional services environment
- Excellent problem-solving skills
- Excellent oral and written communication skills
- Driven and motivated to manage own workload
- Attention to detail along with excellent time management skills
- Experience in using Pronto Software would be advantageous, but is not essential
This is an exciting opportunity to join an organisation that drives a productive setting, that works together as a team and support one another. This role is a Temp - Permanent fulltime role, 40 hours per week Monday to Friday. Based in their brand-new offices in Mulgrave.
Note: You may be required to provide evidence of your COVID-19 vaccination status.
📌 Service Administrator
🏢 DFP Recruitment Services
📍 Melbourne