Join a busy, high‑performing team as a full‑time Administrator!
Your new company
A well‑established and reputable organisation in the energy and services sector is seeking a confident, capable Administrator to join their high-performing team. This is a full-time role suited to someone who thrives in a busy environment, enjoys problem‑solving, and can confidently manage both customer interactions and internal coordination.
Your new role
This position plays a key part in supporting daily operations and ensuring customers receive exceptional service. You’ll be the first point of contact for incoming calls and visitors, while also managing a wide range of administrative tasks that keep the business running smoothly.
Success in this role requires someone who is proactive, organised, and able to work with minimal direction. You’ll need to think on your feet, use your intuition, and confidently handle situations as they arise.
Key Responsibilities
* Manage a high volume of incoming calls and greet customers face‑to‑face
* Coordinate messages and direct enquiries to the appropriate team members
* Use initiative to determine next steps when customers call about ongoing jobs
* Provide administrative support including diary management, document handling, and data entry
* Work across Microsoft Office (Excel, Outlook, Word) and SharePoint
* Learn and navigate various internal software systems and portals
* Assist with basic accounts and general office duties
* Support sales and operational teams by anticipating needs and maintaining workflow
What you'll need to succeed
* Confident communicator with strong phone and face‑to‑face customer service skills
* Highly organised with the ability to juggle multiple tasks at once
* Strong Microsoft Office skills, especially Excel and Outlook
* Comfortable learning new systems and software quickly
* Able to work independently and use sound judgement to determine next steps
* Experience handling high call volumes and coordinating messages effectively
* Basic accounting knowledge is highly regarded
* A team player with a positive, solutions‑focused attitude
What you'll get in return
* Competitive Salary of $60,000 + Superannuation
* Stable, full‑time hours (38 per week)
* Supportive team environment with strong internal processes
* Opportunity to grow your skills across administration, operations, and customer service
* Work with a respected organisation known for quality and professionalism
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to **************@Hays.com.au, or call Tehani Douglas now on +61 4417 1128.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
#2978498