Job Description
As a Graduation Services Officer, you will provide administrative and operational support across all aspects of the University's graduation program. Working closely with students, staff and external stakeholders, you'll contribute to the successful planning and delivery of graduation ceremonies and related events.
Responsibilities
* Supporting graduation conferrals and graduation documentation processes
* Assisting with graduation ceremony planning, coordination and post‐ceremony events
* Responding to enquiries from students, staff and guests
* Supporting on‐day ceremony operations and logistics
* Maintaining accurate records and working across systems including PeopleSoft, My eQuals and CVENT
* Contributing to continuous improvement initiatives that enhance the graduation experience
This role experiences busy peak periods around graduation cycles and may require occasional overtime and weekend work during ceremony periods.
About you
You are highly organised, detail‐oriented and thrive in an environment where no two days are the same. You enjoy working with a diverse range of stakeholders and take pride in delivering excellent customer service and memorable experiences.
* Strong organisational and time management skills
* Excellent written and verbal communication skills
* High attention to detail and accuracy
* A proactive and collaborative approach to work
* The ability to manage competing priorities in a fast‐paced environment
* Experience providing administrative support and stakeholder engagement
* Confidence using a range of business systems and technology platforms
What we can offer
This is a 12‐month, fixed‐term, full‐time position based at Griffith University Brisbane South (Nathan). As Griffith is a multi‐site University you may be required to work across other locations.
Benefits
* Learning and Development opportunities
* Mix of on‐campus and work‐from‐home options available and a supportive work environment
* Salary packaging options and corporate health discounts
Salary Range
HEW Level 5 salary range $82,415 - $92,456 per annum + 17% superannuation.
EEO Statements
Griffith University's sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.
Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page.
Griffith University also maintains a strict zero‐tolerance policy against all forms of modern slavery. For more information, please refer to Griffith's Modern Slavery Policy.
#J-18808-Ljbffr