Add expected salary to your profile for insights.Are you an experienced Service Advisor and/or Administration Assistant? Or a highly experienced customer service professional looking for a new role to grow in? We have the perfect opportunity for you!About UsRGM Maintenance is a locally owned and operated business with a strong reputation for delivering high-quality service and repairs to the heavy vehicle and transport industry. As an authorised Daimler dealership, we provide OEM training opportunities, giving our team access to the latest industry knowledge and skills.We pride ourselves on our supportive team environment, strong company values, and commitment to investing in our people. If you're looking for a stable, flexible, and rewarding role, this is your chance to join a trusted local business with the backing of a national brand.About the RoleWe’re seeking to fill a role within our Cairns team – Service and Admin Assistant, full-time, 7am – 5:00pm, Monday – Friday. This role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys being the link between customers and the workshop.Key Responsibilities:Debtor/Creditor processing – compiling and auditing required documents and sending to our Business Support Unit for payment processing.Staff payroll reconciliation and leave management - compiling and auditing required documents and sending to our Business Support Unit for payment processing.Facilitating staff travel requirements via a third party.Answering incoming calls and processing service and repair bookings via phone and online requests.Greeting customers and checking in vehicles for workshop repairs.Assisting with contact between customers and the workshop to ensure clear communication.Providing accurate and timely service updates and recommendations.Preparing job cards and processing invoices efficiently.Coordinating bookings and scheduling work in line with customer and workshop expectations.What We’re Looking ForPrevious experience as a Service Advisor (preferred) OR strong customer service/administration skills.Previous experience in an automotive, transport, or mechanical industry would be advantageous.Experience using DMS systems (especially Equip) will be highly regarded.Excellent communication & organizational skills.Ability to multitask in a busy environment.Strong attention to detail and problem-solving skills.Confidence using computer systems & a willingness to learn new skills.Why Join Us?Supportive team environment – Be part of a close-knit, professional team.Industry leader – Work with an award-winning Daimler dealership.Career growth – Access to OEM training & development opportunities.Job security – Join an established and trusted business operating for over 20 years.If you’re ready to join our friendly team in Cairns, we’d love to hear from you!How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's license?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsAdministrative Assistant/Customer Service Officer – Gary Wilkins & Associates4d agoAdministration Assistant (Aged Care) – Senior Helpers5d agoAdministration Support18h agoWhat can I earn as an Administration Officer?
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