Customer Support Role
The primary responsibility of a customer support officer is to provide exceptional service to internal sales teams and customers.
Key Responsibilities:
* Offer technical assistance by interpreting hydraulic and pneumatic parts to fulfill customer orders.
* Maintain the Customer Relationship Management system and assist with process improvement initiatives.
* Collaborate closely with engineers and sales teams to deliver outstanding customer experiences.
Essential Skills and Qualifications:
* Strong understanding of engineering processes and technical aptitude.
* Knowledge of spare parts, preferably hydraulics or similar.
* Excellent communication skills, both written and verbal.
What We Offer:
* State-of-the-art office environment with a friendly team and ample parking facilities.
* Ongoing training and development opportunities.
This presents an exciting opportunity to work for a leading provider of engineering solutions, offering a chance to grow your career and develop your skills in a dynamic and supportive team.