Von Bibra Auto Group are a multi-franchised Group of dealerships located on the Gold Coast and is now seeking a Costing Clerk/Service Assistant to join their servicing team located in Southport.
About the Role
We are seeking a detail-oriented and proactive Costing Clerk / Service Assistant to support our busy service department. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with numbers, and takes pride in delivering accurate, timely administrative support.
Key Responsibilities
* Accurately calculate service and parts rates
* Finalise workshop jobs and generate invoices for retail and warranty repairs
* Raise and process repair orders using correct terminology
* Adjust pricing to match quotes via Super Service or CPS
* Maintain service and customer records in line with warranty requirements
* Prepare and distribute daily, weekly, and monthly reports
* Track and respond to factory recalls and announcements
* Order and return head units/radios; maintain tracking spreadsheets
* Contact customers to rebook missed appointments
* Support the Service Manager with general administration tasks
What We’re Looking For
* Prior experience in administration or customer service is highly regarded.
* Strong computer literacy and ability to learn new systems quickly
* High attention to detail and numerical accuracy
* Excellent time management and organisational skills
* Ability to work independently and as part of a team
* Calm, reliable, and professional under pressure
* Clear verbal and written communication skills
Why Join von Bibra?
* Be part of a supportive and high-performing team
* Work with a trusted and established automotive brands
* Opportunities for growth and development
* Competitive base salary
* Employee discounts on vehicle purchasing and servicing
* Longevity Bonus: $3,500/$10,000
Training
* Comprehensive on-the-job training will be provided to ensure the successful candidate is well-equipped for the role.
Apply Now
If you would like to be part of a successful team working with renowned products and great customers, please forward your resume and a covering letter addressed to the Service Manager by clicking below on \"Apply Now\".
All successful candidates will be required to provide a National Police Check prior to commencement and willing to undertake Drug and Alcohol Testing.