Are you looking for a challenging and rewarding role in IT support?
Job Description
This is an exciting opportunity to join our team as an IT Support Engineer, providing frontline technical assistance to internal and external stakeholders.
You will be responsible for diagnosing and resolving technical issues, managing user accounts and profiles within Active Directory, configuring and maintaining Windows servers, administering Office 365 applications, assisting in the installation and configuration of networking hardware and software systems, delivering remote desktop support, and utilizing ticketing systems to track and manage support queries and service requests effectively.
The ideal candidate will have proficiency in troubleshooting a wide range of technical issues, experience with Active Directory, Windows Server environments, Office 365 Administration, network configuration, and remote desktop support. Familiarity with the ITIL Framework and comprehensive knowledge of ticketing systems such as ServiceNow are also essential skills for this role.
Required Skills and Qualifications
* Troubleshooting a wide range of technical issues
* Active Directory management and maintenance
* Windows Server environment management
* Office 365 Administration
* Network configuration
* Remote desktop support
* ITIL Framework familiarity
* Comprehensive knowledge of ticketing systems such as ServiceNow
Benefits
* Competitive salary package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
Other Opportunities
This role is based in Homebush, Homebush West, Box Hill, Box Hill South, and Box Hill North, and offers a competitive salary package and opportunities for career growth and professional development.
As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT infrastructure and providing exceptional customer service to our internal and external stakeholders.
Join us in this exciting opportunity to develop your skills and contribute to the success of our organization.