Responsibilities (Text Only)
- Advance qualified pipeline revenue by: - Demonstrating solution capabilities - Addressing technical proof requirements - Securing customer endorsement of solution design - Own the technical win strategy for each opportunity: - Engage BDMs and TDMs to align solution vision with business priorities - Leverage deep expertise in Dynamics 365 Sales & Service apps and Copilot Studio - Lead customer engagements: - Facilitate envisioning workshops, whiteboard sessions, and technical demos - Showcase capabilities across Sales, Customer Service, Contact Center, Field Service, Customer Insights, AI Agents, and Copilot Studio - Drive proof-of-concept (POC) initiatives: - Document outcomes and map solution requirements - Develop technical plans with migration paths, tools, milestones, and risk mitigation - Win competitive technical decisions: - Highlight Microsoft's AI-powered D365 value vs. competitors (Salesforce, Oracle, etc.) - Address blockers early (e.g., compliance, privacy, security) - Deliver architecture sessions and pilot deployments to differentiate solutions - Collaborate with Microsoft partners: - Scale delivery through co-selling and co-innovation with FastTrack and ISVs - Integrate partner expertise into demos, POCs, and solution builds - Ensure customer success: - Align with CSU/Partners to define deployment plans and success metrics - Drive early adoption of Copilot Studio and D365 AI Agents - Commit to continuous learning: - Complete all required training and certifications - Achieve Level 200 consultative selling and Level 400 D365 technical mastery - Share insights and best practices: - Contribute learnings from wins/losses to the SE community - Deliver content at readiness events and act as a technical thought leader - Support proposal development: - Address solution architecture and competitive objections - Assist in formalising customer proposals
Qualifications (Text Only)
Minimum Required Qualifications - 5+ years technology-related sales or account management experience - OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience - OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience - OR equivalent experience - 5+ years technical pre-sales, technical consulting, or technology delivery, or related experience Preferred Qualifications - Solution pre-sales for business applications and/or SaaS-based company or similar technology - Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members. - Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities - 4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management - Deep Understanding of Sales and Service Dynamics 365 solutions like Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 LOB AI Agents and Low Code offerings like Copilot Studio - Expert understanding and 1 - 2 years' experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government - Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 offerings, including competitors and related ecosystems. - Certifications in D365 and Power Platform relevant technologies or disciplines (MB-280 Customer Experience Analyst, MB-230 Customer Service Functional Consultant, MB-240 Field Service Functional Consultant, PL-200 Power Platform Functional Consultant) Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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