As a key member of our medical team, we are seeking an experienced Medical Receptionist to provide exceptional support and service to our patients.
Key Responsibilities
* Manage the smooth operation of the clinic, ensuring all administrative tasks are completed efficiently and effectively.
* Greet patients and callers in a professional and courteous manner, providing a warm and welcoming environment.
* Coordinate patient appointments, manage medical records, and process payments with ease and accuracy.
* Maintain confidentiality and handle sensitive information with discretion and care.
* Support the day-to-day operations of the medical centre, ensuring seamless communication between staff and patients.
Requirements
* Demonstrated ability to work in a fast-paced environment, handling multiple tasks simultaneously with ease and precision.
* Strong organizational and problem-solving skills, with a focus on delivering high-quality patient service.
* Excellent communication skills, both verbal and written, with the ability to communicate effectively with internal and external stakeholders.
* Demonstrated commitment to quality patient service, with a focus on empathy, compassion, and understanding.