We are seeking a dedicated Support at Home Care Partner to join our team in a full-time capacity in our Coffs Harbour Office, working 8.30am-4.00pm Monday to Friday.
This role is ideal for an individual with a passion for aged care and prior experience in coordinating Home Care Packages and Support at Home Packages.
As a Support at Home Care Partner, you will play a pivotal role in delivering person‑centred case management services to our clients. You will work closely with a variety of stakeholders, nurses and support workers, providing guidance, support, and training to ensure high‑quality care outcomes. Your caseload will include up to 60 clients across various package levels.
Why Join Us?
* Work Life Balance: Lifetime Connect places people at the centre of our work. As a part of a not‑for‑profit based organisation, you have access to the following great benefits
o Flexible work options days/hours
o Annual First Aid & CPR renewals
o Salary packaging options on mortgage, rent, entertainment and groceries
o Career and development opportunities – we want you to succeed!
o Supportive, fun, dynamic & people‑driven work environment
* Long‑Term Client Relationships: Our amazing clients are with us for months, often years, allowing you to build strong connections and truly see the results of your work by celebrating their achievements.
* Variety and Flexibility: You’ll have the opportunity to work with clients across various settings – at home, in the community – making each day unique and rewarding.
* A Supportive Team: You’ll be part of a small, close‑knit team offering a collaborative environment and regular supervision to ensure your professional growth.
* Convenient Locations: We operate out of several locations with plenty of free onsite parking at all our sites.
What we’re looking for?
* Act as the key contact person and advocate for clients in facilitating their care plan
* In partnership with the client, develop a goal‑focused and consumer‑directed care plan
* Ensure client needs and preferences are provided within their allocated budget
* Liaise with referring agencies, ACAT, local health providers, and community services
* Ideally a minimum Certificate IV in aged care, community care and/or case management, with 2–3 years’ relevant experience (diploma desirable)
* Previous experience in a care coordination or case management role
* Working knowledge of the Aged Care Act, Principles and Aged Care Quality Standards
* Demonstrated ability to develop, manage and monitor budgets and financial information
* Experience conducting risk assessments and managing client wellbeing and safety
* Strong organisational and communication skills with the ability to manage competing priorities
* Current National Police Check
* Current First Aid and CPR certification
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