Responsibilities Customise the SaaS platform to meet specific client business needs, ensuring smooth integration with existing systems.
Specification Translation: Convert Power BI dashboard requirements into detailed specifications for the reporting team, factoring in scalability, performance, and data sources.
Work closely with clients to validate platform configurations and iterate based on feedback, offering proactive improvement suggestions based on best practices.
Training & Support: Deliver personalised training sessions and offer ongoing client support, including troubleshooting and navigating technical challenges.
Act as the communication bridge between clients and internal reporting teams, ensuring transparency, alignment, and timely feedback loops.
Collaborate across internal teams (Solution Design, Reporting, Product Management, and Support) to deliver seamless, integrated solutions.
Industry Awareness: Stay ahead of SaaS and reporting trends, participating in forums and training to ensure clients benefit from the latest innovations and methodologies.Qualifications Bachelor's degree in Business, Information Technology, or related discipline.
Strong analytical and problem-solving skills with high attention to detail.
Excellent communication and interpersonal abilities.
Ability to manage multiple client implementations with confidence and efficiency.
Proficiency in Power BI and a deep understanding of reporting requirements.
A mindset of continuous learning and professional growth.
Prior experience in a SaaS implementation or consulting role is highly regarded.Benefits Innovative, collaborative team environment Work with leading clients and enterprise platforms Professional development and industry engagement encouraged
#J-*****-Ljbffr