Business Analyst - Air- South Bank, QLD
Job no: 529339 Brand: Product and Technology Work type: Full time Location: Queensland Categories: Digital and Technology, Data and Business Intelligence
Become the Air expert powering the future of Supply Technology
Role Summary
Are you a strategic thinker who loves solving complex problems, influencing direction, and driving meaningful change? As a Business Analyst, you'll play a pivotal role in shaping business outcomes across Flight Centre Travel Group- Supply Technology environment, using your strong analytical mindset and relationship‐building skills.
This is a fantastic opportunity for an experienced BA who thrives in a fast‐paced, multi‐discipline environment and enjoys leading requirements across complex initiatives and collaborating with senior stakeholders to deliver high‐impact solutions.
What You'll Do
* Ensure alignment across multiple products and delivery roadmaps
* Guide planning, prioritisation, and progress of major strategic initiatives
* Drive clear, proactive stakeholder communication and issue resolution
* Lead workshops to gather requirements, define scope, and manage risks
* Produce high‐quality documentation, user stories, and acceptance criteria
* Evaluate and improve processes, systems, and data flows for greater efficiency
* Collaborate with Product Leaders, Product Managers, Engineering, and Architects
* Build strong relationships and act as a trusted adviser across the Supply Technology team
What We're looking for
* Experience leading complex initiatives end‐to‐end and content switching without output degradation
* 3–5+ years' experience as a Business Analyst (within Finance, Travel or Technology)
* Strong capability with JIRA, Confluence, Miro and BA methodologies
* Confidence engaging senior stakeholders and cross‐functional teams
* Highly organised, self‐driven, and adaptable in fast‐paced environments
* Expertise in requirements gathering, process mapping, and risk evaluation
* Excellent communication, collaboration, negotiation, and influencing skills
Your Day to Day
This role gives you the platform to influence strategy, drive meaningful change, and elevate the BA discipline across a global organisation. You'll work with a passionate, collaborative team and help bring clarity, structure, and momentum to impactful initiatives that shape the future of our products and business.
What you'll enjoy:
* Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
* Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
* Development: Individualised Learning & Development pathway options
* LinkedIn Learning: over 24,500 courses in over 20 languages
* Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
* Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
* Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
* Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
* Mental Health: Support and Employee Assistance Program for staff and family
* Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
* Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
* Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Applications close: 30 Mar 2026 E. Australia Standard Time
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