Retail Sales Assistant Opportunity
Are you a people person with excellent communication skills? Do you have experience in a fast-paced retail environment and enjoy working with customers to find solutions to their problems?
This role is ideal for someone who is confident, enthusiastic, and has a strong work ethic. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service, answering customer enquiries, and helping customers to solve their therapy issues.
Some of the key responsibilities of this role include:
* Taking customer enquiries and resolving their issues promptly and efficiently
* Providing set-up and ongoing support for customers to ensure they get the best possible therapy results
* Fit customers for masks and recommend the most suitable one based on training provided
* Provide advice on the safe and effective use of medical equipment
* Contribute to the sales process by selling new or additional services over the phone and following up on trial and testing results to ensure sales conversion
* Maintain good condition of the retail premises and displays
* Responsible for handling payments, balancing float and banking
* Manage trial and sales stock levels and reorder as required
To succeed in this role, you will need to have:
* Previous experience in a busy retail or customer service environment
* Excellent communication and interpersonal skills
* Ability to maintain a calm and composed demeanor under pressure
* A strong customer focus and ability to find solutions to customer concerns and issues
* Strong and adaptable communication skills are essential
* An active listener with the ability to find solutions to customer concerns and issues
* Healthcare retail experience is preferred but not necessary as training will be provided
We offer a comprehensive benefits package, including employee assistance counselling line to support our team's mental fitness. If you're looking for a challenging yet rewarding role that allows you to make a real difference, then this could be the opportunity for you.
About Us
We are committed to creating a diverse and inclusive culture where individual expression is encouraged. We strive to create innovative ideas that drive business growth and success. Join us today and discover a career that's challenging, supportive and inspiring.