At Plush – Think Sofas, we are redefining comfort, quality, and style in Australian homes. As part of a trusted and growing brand in the premium furniture retail space, our company is backed by a strong national presence and a reputation for beautifully crafted, customisable sofas designed to suit every lifestyle.
We are seeking an experienced and passionate Store Manager to take the lead at one of our high-performing flagship showrooms located in Sydney’s Lower North Shore.
About The Role
As Store Manager, you will take full ownership of your showroom—leading a passionate sales team, driving business performance, and creating a retail environment where every customer interaction reflects the premium Plush experience.
Key Responsibilities
- Sales Leadership & Performance: Lead from the front—setting daily, weekly, and monthly sales goals and actively coaching the team to exceed targets.
- Team Development & Coaching: Recruit, train, and develop high-performing team members with a focus on product knowledge, consultative selling, and customer service excellence.
- Customer Experience & Brand Representation: Champion the Plush in-store experience by ensuring every customer receives exceptional, personalised service.
- Operational Excellence: Oversee the daily operations of the showroom, ensuring processes are effective and aligned with company standards.
About You
We’re looking for a confident and experienced leader who understands the balance between sales performance, team development, and customer satisfaction. You are commercially driven, but equally passionate about people and culture.
Key Qualifications & Attributes
- Proven experience as a Retail Store Manager or Assistant Manager in a high-value or considered purchase environment.
- A natural motivator with a track record of driving sales performance through coaching and team development.
- Strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike.
- Highly organised, results-oriented, and able to juggle multiple priorities in a dynamic retail setting.
What’s In It for You?
At Plush, We Believe In Rewarding And Recognising Our Leaders For The Incredible Impact They Make. When You Join Our Team, You’ll Benefit From:
- Strong base salary + uncapped earning potential through performance-based bonuses and commissions.
- Structured training and development programs to support your career progression.
- Access to regular coaching from regional leadership and opportunities for advancement.
- Generous staff discounts across a beautiful, Australian-loved product range.
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📌 Store Manager
🏢 Plush - Think Sofas
📍 Melbourne