We are seeking a detail-oriented and proactive Collections and Receivables Specialist to manage accounts receivable and ensure the timely collection of outstanding invoices. The ideal candidate will balance professionalism with persistence, maintaining positive customer relationships while achieving collection targets. Key Responsibilities: Accounts Receivable Management: Monitor and manage customer accounts to ensure accurate and timely invoicing and payments. Reconcile accounts and resolve discrepancies in a timely manner. Collections: Contact customers regarding past-due invoices via phone, email, or written communication. Negotiate payment plans or settlements when necessary while adhering to company policies. Escalate unresolved issues to management as required. Reporting and Analysis: Prepare weekly and monthly accounts receivable aging reports. Analyze trends in collections and provide insights to improve processes. Customer Relations: Maintain a high level of professionalism in all communications with clients. Address and resolve billing inquiries and disputes effectively. Compliance and Documentation: Ensure all collection efforts comply with applicable laws and regulations. Document all customer interactions and collection activities accurately. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.