As Crowne Meetings Coordinator you will work closely with the Crowne Meetings Manager and support them in the successful planning of events. You will ensure all requirements of groups are met through the creation and implementation of best practice for Meetings, Incentives, Conferences and Events. Reporting to the Crowne Meetings Manager, you will collaborate with the Banquets Operations Team and Chefs to ensure the C&E Food and Beverage offering and service delivery exceeds our client and guest expectations. You will actively promote the Hotel and brand through community and professional involvement and will contribute to a positive and productive work environment.
**What we need from you**
- Higher education qualification / equivalent in Hotel Administration or Event Management
- Minimum 1 year of demonstrated high quality events experience with a proven track record of success driving repeat business
- Proficiency in systems such as delphi and opera favourable, or systems and detail orientated
- Excellent written and verbal communication skills
- Flexible and adaptive working approach
- A friendly and professional manner
**How do I deliver this?**
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG® hotels
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
We'll reward all your hard work with a suite benefits - including a uniform, great room discount and superb training.
As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.