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Duty manager

Port Macquarie
Port Macquarie Hotel
Posted: 28 January
Offer description

Do you have a genuine passion for Hospitality and delivering quality food, drinks and customer service? Want to grow your career with a leading regional hotel operator?

We are looking for a well-rounded, Duty Manager, with a strong focus on Food, Beverage, Functions and Gaming, if this sounds like you, we can't wait to hear from you

This is full time, permanent position. A generous salary is on offer for the right applicant.

The Venue

We aim to create a welcoming venue for people to come with friends and family for an outstanding pub experience.

Our vision is to provide the best service to our valued customers through a variety of offerings including Food & Beverage, Retail, Accommodation, Gaming, Entertainment and more.

We believe in more than just serving drinks and food, we are dedicated to creating memorable experiences and fostering a sense of community among our customers.

About You

We are looking for an individual who can lead, motivate and inspire a team to deliver high performing results across all departments of the hotel.

You would have a genuine interest in current market trends and the ability to assist in business growth through executing efficient day to day operations, continuous training and development of staff, optimising all venue offerings and delivering exceptional customer service.

To be successful in this role you will need

* Current RSA / RCG / ARCG
* Strong communication and interpersonal skills
* Excellent organisational and time management abilities
* Strong reporting and analytical skills
* Proven experience in a similar role (preferably 3 to 5 years experience in a similar position)
* Strong business acumen and financial management skills
* Availability across key service periods within the business
* Thorough understanding of the Hospitality Industry regulations

What you will do

* Oversee the day-to-day operations of the pub, including opening and closing procedures.
* Professionally train and supervise management and staff
* Financial and inventory control, oversee stocktaking, handle cash and daily takings.
* Ensure high standards of service and elevate standards across all departments
* Plan and execute promotional events to drive sales and engage customers
* Make sound decisions and drive successful outcomes for the venue
* Identify cost effective approaches when optimising all facets of the business
* Streamline processes and refine operating procedures for the team

This role requires availability across a variety of shifts and weekends but we strongly believe in a balanced work/life structure to allow you time to be yourself.

If you are looking for a high impact hotel to make your mark in the Hospitality Industry, APPLY NOW Email your resumé and cover letter to Wayne MacDonald

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