** Nowra, NSW Above award salary + penalty rates Career growth, leadership opportunity, 9-day fortnight available**# **Our Opportunity**This role is ideal for someone with strong medical administration, front-of-house or coordination experience who loves leading teams, improving processes, and creating an outstanding patient experience.You'll support daily operations, help lead a high-performing team, and step into a variety of tasks — from reception, to patient flow, to compliance and clinic readiness.*Dental experience is a bonus, but absolutely **not essential** — we will train you in any clinical support elements required.***What's on offer:*** Full-time, permanent position (9-day fortnight available)* Modern practice with 4 dental chairs and a warm, supportive team* A hands-on leadership role where you shape the daily rhythm of the centre* Close working partnership with an experienced, supportive Centre Leader* Genuine influence on patient experience, clinic efficiency and team success# **Duties & Responsibilities**Working side-by-side with the Centre Leader, you will help oversee, coordinate and elevate all aspects of centre operations, including:* **Reception Leadership:** Manage front-of-house service, patient flow, payments, and bookings* **Operational Support:** Assist the Centre Leader with daily planning, problem-solving and centre coordination* **Team Support & Mentoring:** Help train, guide and motivate the Dental Assistant team* **Stock & Supply Oversight:** Partner with the Centre Leader on ordering, stock management and budgeting* **Rostering & Scheduling:** Assist with staff scheduling to ensure smooth clinic operations* **Compliance & Quality:** Support adherence to safety, infection control and clinical best practice (training provided)* **Patient Experience:** Ensure every patient receives warm, seamless, high-quality careThis role is ideal for someone who enjoys being "the right hand" to leadership — someone who brings structure, confidence and calm to a busy centre.# **What We Offer*** Above award wages + penalty rates + corporate fitness perks* A leadership role with real influence and responsibility* A 9-day fortnight option for improved work/life balance* Comprehensive training — no dental background required* Learning & development opportunities to grow your career* On-the-job coaching, reward & recognition programs* Job security in a rapidly growing national organisation* Supportive, positive team culture — you'll feel valued from day one# **Skills & Attributes**You're an organised, people-centred leader who thrives in fast-paced environments. You bring:* Experience in **reception, healthcare admin, office coordination or team leadership*** Strong communication skills and the ability to build trust quickly* A partnership mindset — collaborative, proactive and solutions-focused* High attention to detail and strong time management* Reliability, professionalism and a desire for excellence* A willingness to learn elements of clinical support — full training provided**Apply Now**If you're ready to step into a rewarding leadership role where you'll partner closely with the Centre Leader and make a meaningful impact every day, we'd love to hear from you.## ## **Please Note**: To work in Dental in QLD, you are required to hold a Blue Card for paid employment (at no cost to you). You can discuss this further with us during an interview if you have any concerns. Set up email alerts as new job postings become available or put through an expression of interest and we will contact you when a position that fits what you're looking for opens upJoin our Nowra centre in a pivotal role that truly makes a difference. We're seeking an **Assistant Centre Leader/** ****S**enior Reception** who will work **in close partnership with the Centre Leader** to ensure the smooth, efficient and professional operation of our busy dental practice.At Pacific Smiles Group, we know that behind every great dentist is a dedicated team of professionals. Our network of over 120 dental centres across Australia provides modern facilities, state-of-the-art equipment, and a supportive workplace where you can grow and thrive.As part of our team, you'll enjoy:* A positive and professional work environment with strong teamwork and collaboration.* Ongoing training and career development opportunities to help you advance.* The chance to work alongside experienced dental practitioners and support staff.* Job stability with a well-established and growing organisation.We operate Pacific Smiles Dental and Nib Dental Care centres along the East Coast, and we exclusively manage HBF Dental Centres in Western Australia. That means more opportunities for Dental Assistants, leadership positions and support staff to build a fulfilling career.If you're passionate about patient care and want to be part of a team that values your skills and dedication, Pacific Smiles Group is the place for you
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