About The Salvation Army Australia
We are a Christian movement and one of Australia's largest and most-loved charities. Our mission is to do good that transforms lives and futures for the better.
Job Role: Sales Assistant
This role involves customer-focused retail tasks supporting store operations and our mission.
Main Responsibilities:
* Provide exceptional customer service, assisting on the shop floor, fitting rooms, register, or other areas.
* Assist in executing store marketing and promotional activities.
* Process donations and ensure stock is correctly priced and displayed.
* Maintain visual standards and organize stock.
* Assist with housekeeping to ensure cleanliness and safety.
* Follow Work Health and Safety guidelines, including incident reporting.
* Ensure site and personal security.
* Perform store opening and closing procedures.
* Handle cash securely and follow banking procedures.
* Provide guidance and coaching to team members.
* Report serious incidents following procedures.
* Follow established work procedures.
Requirements:
* Relevant retail and customer service experience.
* Ability to work collaboratively in a team environment.
* Good communication skills, both verbal and written.
* Alignment with values of integrity, respect, compassion, collaboration, and diversity.
* Flexibility to adapt to changing priorities.
* Effective time management skills.
* National Police Check clearance.
Why this role matters
This position exists to support the daily operation of the store and the missional objectives of The Salvation Army.
What We Offer
* Paid parental leave, purchased leave options, and up to 5 days paid experience in other TSA programs.
* Access to Fitness Passport and discounts.
* Employee Assistance Program (EAP), health and wellness initiatives.
* Ongoing training and development.
* Purpose-driven careers with social impact.