Who we are:
Port Lincoln Prestige is part of the One SMG group, an 100% Australian owned and operated group with a rich history spanning over 100 years, the group comprises of 18 automotive, caravan, fleet and leasing businesses.
Based in regional Port Lincoln, Port Lincoln Prestige is a highly successful and long established multi franchised Dealer specialising in new and used vehicles.
About the role:
We’re on the lookout for a dedicated and customer-focused Service and Parts Advisor to join our dynamic team in a hybrid role that combines the best of both worlds. If you’re passionate about cars, love helping people, and thrive in a fast-paced environment—this could be your perfect fit.
In this dual role, you’ll be the friendly face of our service department, guiding customers through their vehicle maintenance journey while also using your initiative to support the parts division, sourcing and authorising parts and accessories for workshop repairs.
What you’ll do:
Deliver exceptional customer service both face-to-face and over the phone
Assist customers with service bookings, updates, and follow-ups
Accurately identify and supply parts for workshop repair orders and retail customers
Process orders and manage stock enquiries using internal systems
Liaise between technicians and customers to ensure smooth workflows
Maintain accurate records and ensure parts are available in a timely manner
Contribute to a collaborative and supportive team environment
What we’re looking for:
Strong communication and organisational skills
A self-starter with a problem-solving mindset and high attention to detail
Previous experience as a Parts Interpreter or in a similar customer-facing role (advantageous)
A passion for the automotive industry and delivering outstanding service
Ability to thrive in a fast-paced, team-oriented environment
Basic mechanical knowledge or background would be highly regarded
If you want to join our amazing team, we can offer you:
A competitive salary package will be offered to the successful candidate.
You will also be provided with on-the-job training to help you excel in this position.
Career development with in-house upskilling and external learning opportunities.
Friendly and inclusive culture, supporting diversity and employee well-being.
Discounted Corporate Membership - Health Insurance - BUPA
Pre-Employment Requirements:
A current drivers licence
National police check
Successful completion of a pre-employment medical examination and drug & alcohol screening.
Sound like you?If you'd like to learn more, don't hesitate to reach out to Steve Walsh on 8682 3106 at Port Lincoln Prestige or simply Apply!
We maintain the discretion to extend an offer at any stage during the recruitment process. If you are interested in the position submit your application as soon as possible.