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The Role:
Provides high level clerical support within the PTAS Unit, which entails a high standard of customer focused reception, database and clerical functions in support of patient travel, operating within the parameters of established PTAS policies and procedures associated with clinical, financial and administrative requirements.
* Establish eligibility of patients and their escorts for financial assistance for travel and accommodation
* Receive and effectively managing all incoming telephone, email and face to face patient travel enquiries.
* Facilitate airline and accommodation reservations for patients and approved escorts.
The Role:
Provides high level clerical support within the PTAS Unit, which entails a high standard of customer focused reception, database and clerical functions in support of patient travel, operating within the parameters of established PTAS policies and procedures associated with clinical, financial and administrative requirements.
* Establish eligibility of patients and their escorts for financial assistance for travel and accommodation
* Receive and effectively managing all incoming telephone, email and face to face patient travel enquiries.
* Facilitate airline and accommodation reservations for patients and approved escorts.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment:
Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible for a period of 6 months.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Location: Royal Hobart Hospital
Salary: $66,049 - $70,993 per annum. Our Employer 12% superannuation contribution is on top of this amount.
* Salary range is in accordance with Public Sector Unions Wages Agreement 2022
Salary Packaging:
You'll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.
Benefits Available To Eligible Candidates
* Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
* 526119 Patient Services Officer - PTAS Band 2 (July 2023) CSU (1).docx
Application Guide:
* Department of Health - Applicant Guide Sep 2024.docx
How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Debbie Singline
Position: Manager - Patient Travel Assistance Scheme (PTAS)
Phone number: 03 6777 6249
Email address: debbie.singline@ths.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania
Make It Tasmania | Move for a great lifestyle
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Tasmanian Health Careers | Tasmanian
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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