Join to apply for the Region Manager - Commercial Broker Team role at NAB1 week ago Be among the first 25 applicantsJoin to apply for the Region Manager - Commercial Broker Team role at NABBe a leader by example in your strong customer advocacy and experience focus.Manage and grow a robust broker network portfolio and the clients they bring.Join a world class leadership team enabling a new team of outstanding bankers.Be a leader by example in your strong customer advocacy and experience focus.Manage and grow a robust broker network portfolio and the clients they bring.Join a world class leadership team enabling a new team of outstanding bankers.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.In the role of Region Manager, you will join the Commercial Broker team that’s doubling down on winning together!Each day, you’ll go above and beyond to:Use your sales skills strategically to meet targets including operational objectives as well as customer, employee and financial aspectsDrive sales through customer conversations and to improve the Customer Experience, People Engagement and Enablement while developing stakeholder relationshipsMonitor, maintain and control optimal business resource capacity to effectively deliver operations to meet customer demands including forecasting future resource requirements and initiating actions to improve sales and ensuring Sales Leads coach staff in the application of these principlesOngoing coaching, mentoring and support of direct reports to ensure they have the skills and knowledge to perform their role, to take ownership of their business, as well as be compliant with FSRA requirements and external legislation in a professional and ethical mannerWe’re looking for the best and brightest to deliver the best for our customers. You’ll need:Demonstrable experience in business banking with highly developed technical expertise including NAB systemsA good understanding of third-party broker structure, ideally gained through direct experience managing a book of third-party relationshipsStrong experience in motivating and leading high performing teams within an operational banking environmentOutstanding customer service and sales strategy and stakeholder management with good sensitivity to consistencyThe ability to meet deadlines and perform under pressure and work within a successful and engaged teamA diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 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