Who Are We?
Mader is an Australian-owned company established by tradespeople, operated by tradespeople, and dedicated to employing tradespeople. With a global network of 350+ customers and branches across Australia, the United States, Africa, and Asia, we are a leading heavy equipment maintenance provider in the world.
We are seeking an experienced QLD Coordinator to join our expanding operations team, based at our Brisbane Hamilton office or our Mackay Office. This is a Monday–Friday position, working 6:00am–4:00pm, offering the opportunity to support our field workforce and contribute to the ongoing growth and success of our business.
About the role
This exciting opportunity will see you leading and supporting a team of Heavy-Duty Diesel Mechanics in a field-service capacity. Reporting to the Area Manager, the Field Service Coordinator will be responsible for delivering end-to-end operational support, ensuring efficient deployment of field personnel, and maintaining strong client relationships. You will manage a dynamic portfolio of field-based employees, driving performance, safety, and service excellence across multiple mine sites.
With support from the Area Manager, other experienced coordinators and a highly skilled operations administration team, the coordinator will be responsible for:
* Scheduling work to maintain a consistent work-flow
* Pursuing new work opportunities through existing and potential customer base
* Assisting with the recruitment of new team personnel including interviewing, employment offer negotiation and onboarding
* Day to day management of the field team including recognition and reward, plus performance management
* Regular site travel to conduct client visits and candidate check-ins
* Drive a positive safety culture and reinforce safety messaging to the workforce
The successful candidate will have:
* Previous supervisory experience.
* HD Mechanical Trade Qualification.
* Previous experience within the Mining Industry in QLD.
* Excellent organisational skills with the ability to successfully manage fluctuating workloads and prioritise accordingly.
* Ability to work with and manage a dynamic team.
* Drive and passion to grow a business.
* Intermediate computer literacy skills (including Microsoft Office)
* Ability to adapt and work with stakeholders at all levels inside and outside the business.
The Mader Difference:
* 12% Bupa health insurance discount.
* Global business with unmatched opportunities
* Attractive quarterly and annual bonuses
* Exclusive employee discounts (financial, accommodation, retail and more)
* Ongoing team leadership training
* Years of service recognition and rewards
* Regular team events – 3 gears trips, lunches, golf, and family days etc.
* Site, interstate, and international travel opportunities
* Salary sacrificing for personal items including cars, tooling and more.
* Free and confidential Employee Assistance Program (EAP)
This role is perfect for a tradesperson looking to transition into an office-based environment. In return, Mader offers a competitive salary package, endless growth opportunities and great company benefits.