Rentokil Pest Control has an excellent chance for a Service Manager to join our team servicing the Perth area on a permanent full time basis.
Reporting to the Operations Manager, you will be responsible for managing and developing a team of Hygiene technicians to ensure quality delivery of service and customer satisfaction.
The main duties for this role will include, but not be limited to:
Supervise, develop and coach the Hygiene Technicians team
Conduct & participate in monthly team and safety toolbox meetings
Conduct regular quality audits
Conduct site and workplace inspections
Inducting new staff members to the team
Managing and scheduling service runs
Administration related to servicing activities
Managing customer feedback
Covering service runs for technicians when required
Requirements:
Certificate IV Front line Management (desirable)
Excellent customer service skills and negotiation skills
People management skills
Excellent communication skills, both written and verbal
Ability to work well under pressure and meet KPI's
Time management skills
Extensive knowledge of service and repairs on vans will be highly regarded
A current Australian Driver's licence is essential
Please note that our recruitment process involves the completion of reference checks, medical checks and police checks.
The safety and wellbeing of our colleagues, our customers and our communities are priorities for us, and given that most of our roles are customer facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19.
Advantages:
You will receive a market-competitive salary package, fully maintained company vehicle, mobile phone and company uniform. If you're looking for a role where there are no two days the same then we want to hear from YOU!
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.