Company Description
At Pullman & Mercure Melbourne Albert Park, We grow through curiosity! Situated opposite Albert Park Lake, our dual‐brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate.
Together, We Champion Progress. At Pullman, Progress is at the heart of what we do! By joining Accor and Pullman & Mercure Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Job Description
We are seeking an experienced and passionate Head Pastry Chef to lead our pastry operation across multiple food outlets, conferences, events and premium dining experiences.
Reporting to the Executive Chef, this role is ideal for a pastry professional who thrives in a multi‐outlet hotel environment, enjoys large‐scale production as much as refined plated desserts, and takes pride in leading a small, high‐performing team.
About the Role
This is a hands‐on leadership role responsible for delivering consistent, high‐quality pastry products across:
* Day delegate conferences and large buffet services
* Plated desserts for gala events and restaurant service
* Café items, seasonal offerings and grab‐and‐go concepts
* Celebration cakes, VIP amenities and special requests
You will play a key role in maintaining brand standards, managing costs, developing people and ensuring guests receive an exceptional experience every time.
Key Responsibilities
* Lead and manage the pastry kitchen team across all outlets and events
* Operate a true multi‐outlet pastry kitchen, maximising shared people and equipment resources
* Ensure all pastry offerings meet and exceed Pullman brand standards
* Maintain the highest standards of food preparation, presentation and consistency
* Drive a strong food safety culture in line with HACCP and WHS requirements
* Work closely with other hotel departments to ensure seamless service delivery
* Direct stewarding support to meet operational pastry requirements
* Foster a positive, learning‐focused kitchen culture built on teamwork and respect
* Financial & Operational Focus
* Guest Experience & Service
* People & Leadership
Qualifications
* Proven experience as a Head Pastry Chef or Senior Pastry Chef in a hotel or large‐scale operation
* Strong background in high‐volume production and plated desserts
* Confident managing costs, stock, rosters and people
* A calm, organised leader who leads by example
* Passionate about pastry craft, presentation and continuous improvement
* Comfortable working within brand standards while still being creative
Benefits and Perks
* On‐site car park* while on duty.
* Access to confidential Employee Assistance Program.
* Inclusive and diverse environment.
* A friendly and supportive work environment.
* Reward and recognition programs.
* Mentoring and career development along‐side experienced and dedicated professionals.
* Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
Apply today and see where your Accor career can take you!
We are unable to provide sponsorship, Australian working rights are required.
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