Job Title
National Operations Manager
Job Description Summary
We are seeking a highly skilled National Operations Manager to lead operational excellence across our Tenant Advisory Group nationally. This role ensures efficient processes, cohesive communication, and collaboration across teams and corporate functions.
Role
Joining Cushman & Wakefield means becoming part of a global leader in commercial real estate where your impact truly matters. In this role, you will enjoy:
* A high‐visibility role responsible for leading national operations.
* Opportunities to work within a business recognised for deep market expertise and innovative real‐estate solutions.
* A collaborative, supportive culture focused on achieving shared team goals.
Key Responsibilities
* Support the Leader of the Tenant Advisory Group and the team with all operational needs.
* Develop, implement and lead national operations for the Tenant Advisory team.
* Standardise processes and procedures, and maintain templates and information repositories.
* Manage key databases including Salesforce and WIP trackers.
* Coordinate national meetings and events.
* Assist the team with RFP processes.
* Support AOP processes and forecasting.
* Process invoices and expenses.
* Support managers with recruitment, onboarding and employment change processes.
* Identify operational inefficiencies and lead improvement initiatives.
Required Experience & Skills
* Experience as an Operations Manager in a national environment.
* Strong communication, collaboration and stakeholder management skills.
* High attention to detail.
* Ability to work in a fast paced environment.
* A self‐starter with a proactive approach to problem‐solving.
* Commercial real estate experience desirable.
About Cushman & Wakefield
Cushman & Wakefield is a global real estate services leader operating in 60 countries with 53,000 professionals. The firm generated USD 10.3 billion in revenue in 2025 and is known for deep market insights, innovation, and a strong people‐first culture.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
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