1/2 days a week WFH
- Professional Developement and certifications on offer
- Great benefits, bonus and salary
**About the Organisation**
Our client is an international company within the consumer goods industry. With factories and offices across 4 continents, this organisation is a true global producer that is expanding at an exponential rate in great market conditions.
**About the role**
You will manage the day to day operations of the HR Information Systems Team which includes managing the service queue of functional requests and data changes. Reporting on the operational status of the team e.g. call volumes. Answering queries from the wider stakeholders. This position is key as the direct integration to the business to develop new process automation and streamlining existing processes.
**About you**
Preferably you will be an experienced hands on HR systems specialist that can support the wider organisation with HRIS queries and resolve these through the ticketing system. You will also have the ability to analyse and move into a role predominantly looking at process improvement. Therefore, you will have experience of working in environments that utilize PM methodologies.
**Main duties and responsibilities**
**Data Processing**:
- Processing HR data changes in SuccessFactors:
- Data corrections at the direction of the HR teams
- Providing guidance to users on how to maintain the data in the systems
- Developing user guides and leading training sessions
- Central point of contact for HRIS queries
- Identifying data issues and working with the business to rectify them.
- Manage relationships with key stakeholders in IT, and P&C HR***
**Processes**:
- Mapping and maintaining HR processes as it relates to the management of the core HR data
- Manage Intake requests for process/data changes
- Identifying process automation opportunities and working with the business to implement the changes
- Mapping and maintaining core HR processes****:
- Developing and leading the implementation of a training plan****:
- Ensuring testing and change management is in place for changes
- Developing business requirements with the key stakeholders for process/data changes.****:
- Manage provider relationships with IT, P&C and wider stakeholders
Skills/Competencies:
- 5 + years' experience working with HR processes and process mapping
- 2+ years' experience with project management (PMI, Agile)
- Experience working with SuccessFactors
- Knowledge of agile and user stories
- Knowledge of change management practices
- Understanding of Master Data Management practices
- Strong ability to coordinate and communicate between multiple stakeholders.
- Advanced analytical skills to quickly gather information, develop recommendations,