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Community & social engagement coordinator

Melbourne
Hsp Vehicle Accessories
Posted: 15 December
Offer description

Community & Social Engagement Coordinator
HSP VEHICLE ACCESSORIES – Noble Park North VIC
About Us
HSP 4x4 is a leading innovator in the automotive accessories industry, known for world-first products, advanced technology, and strong local manufacturing. We service both the retail market and major vehicle manufacturers across Australia and internationally.
Role Overview
The Community Manager is a new and important role focused on engagement, conversation, and being a visible part of the HSP brand online. This role suits someone who loves talking to people, understands online culture, enjoys being in front of the camera, and wants to help build a genuine community around a fast-growing Australian brand.
You'll be supported by our in-house content creators, photo booth, video studio, and wider marketing team. Your role is to help showcase HSP to the world, run competitions, create daily stories, reply to comments, and be part of the everyday "voice and one of the faces" of the brand across multiple platforms.
What You'll Do
Engage daily across all platforms where conversations happen. Facebook Groups, TikTok, Instagram, LinkedIn, YouTube comments, forums, and community pages.
Be part of the public face of HSP through stories, light content, behind-the-scenes updates, and creator-style communication.
You'll be the bridge between our community and the broader marketing team, feeding insights and ideas into our SEO and SEM specialists, who bring those ideas to life through their advertising work.
Coordinate and manage influencer and creator partnerships, including outreach, communication, and content tracking.
Run and manage competitions, giveaways, and community activations.
Post, moderate, and maintain strong engagement in HSP-owned Facebook Groups and other online communities.
Respond to comments, messages, and conversations across all platforms.
Work with in-house content creators to plan and support shoots, short videos, and community-facing posts.
Support light retail sales and administrative overflow tasks when needed, ensuring smooth day-to-day operations across the team.
Provide insights on community sentiment, trending topics, and audience opportunities.
What We're Looking For
A confident, friendly communicator who enjoys engaging with customers and creators.
Someone who understands social media culture, trends, and tone across multiple platforms.
Comfortable being on camera for stories, quick videos, and community-style content.
Highly organised and able to manage multiple channels and conversations at once.
Experience in community management, creator management, Facebook Groups, or platform engagement is a bonus.
A self-starter who thrives in a fast-paced, creative environment.
Why Join HSP
Work in a purpose-built marketing office with in-house photographers, videographers, SEO, and SEM specialists.
Be an important part of an Australian manufacturing success story with strong growth and a huge online audience.
Join a team that values creativity, collaboration, and community-driven brand building.
Work away from the hustle of the city
Apply Now
If this sounds like you, we'd love to hear from you. Please include anything that shows your personality or community experience pages you've managed, content you've made, or anything you believe represents you well.
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