**About Us**:
At Clean Advice, our mission is to make cleaning safer and more efficient. With over 30 years of experience, we pride ourselves on providing high-quality cleaning services for homes, offices, and workplaces across South Australia. Since 1988, we have built a reputation for excellence, and we're looking for a new team member to help us continue growing.
**About the Role**:
We are currently seeking a reliable and qualified Scheduling Support Coordinator to join our team due to business expansion. This role offers the flexibility to work from our Adelaide office or remotely, with a commitment of five days per week.
The Scheduling Support Coordinator will play a key role in supporting our cleaning teams across South Australia and managing our business scheduling. You will be responsible for ensuring smooth operations, client bookings, staff coordination, and assisting with general administrative tasks.
**Key Responsibilities**:
- ** Job Planning & Scheduling**: Coordinate cleaning schedules and staff assignments.
- ** Training & Inductions**: Facilitate training sessions and onboarding for new staff.
- ** Contractor Coordination**: Liaise with cleaning contractors to ensure timely and efficient service delivery.
- ** Client Bookings & Enquiries**: Manage client bookings, handle inquiries, and provide excellent customer service.
- ** Record Keeping**: Maintain accurate records of training and inductions.
- ** Team Support**: Assist colleagues with daily tasks and responsibilities.
- ** Client Paperwork**: Ensure collection, organisation, and follow-up on necessary documentation.
- ** Sales & Client Relations**: Generate sales from existing clients and maintain strong client relationships.
- ** Timesheet Management**: Approve and manage staff timesheets.
- ** General Administration**: Provide administrative support to ensure smooth business operations.
**About You**:
- ** Scheduling Experience**: Proven experience in job planning and scheduling.
- ** Strong Communication Skills**: Excellent verbal and written communication.
- ** Attention to Detail**: Ability to manage multiple tasks with accuracy.
- ** Organisational Skills**: Highly organised and able to prioritise tasks effectively.
- ** Sales & Promotion Skills**: Experience in generating sales and promoting services.
- ** Customer Focus**: A positive, polite, and qualified telephone manner with a strong customer service focus.
- ** Teamwork & Autonomy**: Ability to work independently and as part of a team.
- ** Tech Savvy**: Proficient in Apple products, CRM systems, and G-Suite.
- ** Telephone Sales/Support**: Previous experience in telephone sales or support is essential.
**What We Offer**:
- Competitive Salary + Superannuation
- Job Security and Career Growth Opportunities
- A Positive, Supportive Work Environment and a Strong Work/Life Balance
**No Agencies Please.