Permanent position, Full time hours Location – Perth WA Hybrid work, 2 days per week in office (choose your days!) About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role Working locally, state-wide, and nationally with other member and volunteer staff, this role builds organisational capability to innovate, attract, engage and retain volunteers and members. This role will play a critical role in ensuring that our relationships and communications both externally and internally are relevant, strong, and mutually beneficial Supported by the Senior Manager the officer will ensure representation of the volunteer and members voice is captured and heard within the organisation and deliver ways to improve their experience as well as supporting them in their State/Territory. What you will bring Work with the wider Member & Volunteer team to contribute towards the objectives and deliverables as outlined in the volunteer strategy & member growth plans to enhance the current experience of and grow the number of volunteers and members at Red Cross. Primarily responsible for attracting, engaging and retaining new and diverse volunteers and members by actively participating in community events, meeting with potential organisations or businesses and assisting with targeted marketing efforts. Provide administrative and events management support to the Senior Manager, State Director responsible for Member and Volunteering as well as Senior Manager, Member & Volunteering on key initiatives and projects Create a culture of best practise for volunteers and members through engagement, recognition, retention evaluation & capacity building Drive engagement and communication outputs across Red Cross communities in your State/Territory by delivering and sharing stories, newsletter content and promotion ideas with the Marketing/Communication teams. Work with the wider Member & Volunteer team to contribute towards the objectives and deliverables as outlined in the volunteer strategy & member growth plans to enhance the current experience of and grow the number of volunteers and members at Red Cross. Primarily responsible for attracting, engaging and retaining new and diverse volunteers and members by actively participating in community events, meeting with potential organisations or businesses and assisting with targeted marketing efforts. Provide administrative and events management support to the Manager/Senior Manager, State Director responsible for Member and Volunteering as well as Senior Manager, Member & Volunteering on key initiatives and projects Create a culture of best practise for volunteers and members through engagement, recognition, retention evaluation & capacity building Drive engagement and communication outputs across Red Cross communities in your State/Territory by delivering and sharing stories, newsletter content and promotion ideas with the Marketing/Communication teams. Benefits that act for you, while you act for humanity Work flexibility: Australian Red Cross operates under a hybrid working model which includes two days on-site and three days from home Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International. Career development: Access to ongoing learning, training, and development. Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. For additional enquiries, please contact Rebecca Cunningham at recunningham@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered. Applications close: Tuesday, 16 June 2026 – ‘interested applicants are encouraged to apply as soon as possible as we will be reviewing applications as they are received and may close this advert only While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.