Synnex Australia, a multi-billion-dollar organisation, offers an advanced, fast-growing business technology environment. We are currently seeking passionate, ambitious, and talented individuals to join our team. Synnex Australia is committed to the growth and development of all employees, providing a supportive environment with progressive career paths.
About the role
We are offering a fantastic opportunity for someone with Accounts Receivable or Credit Control experience to join our professional team. Working closely with a friendly and supportive team, the ideal candidate is an enthusiastic and motivated individual with strong interpersonal, organisational and time management skills and ability to work in a fast‐paced environment. As an AR officer, you will be looking after the end‐to‐end collection process, as well as assisting in approving credit applications.
Your main responsibilities will include
* To proactively collect payment and manage debtors in accordance with company guidelines
* To accurately reconcile debtor ledgers with customers on a regular basis and address any discrepancies in a timely manner.
* Coordinate with internal teams to reconcile customer claims and manage related issues and enquiries.
* To interact with various departments across the company and address any accounts related issue and queries from customers.
* To deliver excellent customer service and maintain a balanced attitude while performing AR duties.
* To ensure customer profile is kept up to date with information maintained accurately and promptly.
* To handle incoming calls and emails within established guidelines.
* To assist in any ad hoc administrative tasks requested by the credit manager or credit team leader.
You will need to have
* A degree within the relevant field (preferred but not essential)
* Min 2 years' experience dealing with consistent reconciliation, analysing the data and ensuring payment plans are met is a must
* Office Admin/Customer service/Collection experience with a reputable organisation will be highly regarded
* Strong attention to details and willingness to learn
* Exceptional organisational and time management skills
* Great communication, problem solving skills; and
* Be a team player who enjoys working in a fast‐paced environment and is able to work under pressure and meet tight deadlines.
Culture and Benefits
* Fantastic training platform and support provided to boost your career
* Hybrid Workplace
* Free on‐site parking available
* Option for novated car leases
* Employee Assistance Program
* Fun engaging work environment – year‐round events and team building activities including Christmas parties, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun‐runs!
Successful applicants must have full working rights in Australia to apply.
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