Lead Guest Experience Manager
This is a captivating opportunity involving leadership of the front office team, ensuring exceptional guest satisfaction, and management of check-in/check-out processes for a new property in Brisbane.
Main Responsibilities:
* Leading the front office team to deliver outstanding guest service
* Managing daily front office operations to ensure seamless check-in/check-out processes
Key Requirements:
* Proven supervisory experience in hospitality industry
* Superior customer service skills with ability to handle pressure situations
* Professional demeanor and excellent communication skills