About our Claims Team
We are a company providing end-to-end claims management services to the Insurance Industry.
A place for support and belonging, where you can build lifelong connections. If you're looking for a chance to apply your customer service and administrative skills, this is it.
* Take charge of your portfolio of Home and Contents Insurance claims as a full-time Coordinator or Assistant in our Western Australian Office.
Your role will involve coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims for the business.
* Develop and maintain strong relationships with customers and clients.
* Act as a liaison between the business, our insurance client, claimants, policyholders, and customers regarding the status and eligibility for coverage for all relevant claims.
* Review claims to ensure invoicing requirements are met and make recommendations for resolution in conjunction with the Assessor.
* Manage database records and ensure legislative requirements, SLA's, and client requirements are adhered to.
You'll have access to:
* A central-based office located in Willetton.
* Additional birthday leave, every year. Optional RDO Program.
* Monthly company social events/office initiatives.
* A supportive management team that will help you gain the skills for your preferred career path.
* A well-established claims team for both new and current claims professionals.
To succeed in this role, you'll need:
* Experience and knowledge of claims and how the Insurance industry works (advantageous).
* Experience in customer service or administration.
* High attention to detail and exceptional customer service skills.
* Ability to work collaboratively as a team and be willing to take initiative.
We would love to hear from you, especially if you have experience in the insurance industry or any relevant claims experience.