About Us:
We are a patient-focused denture clinic looking for a friendly and organized Receptionist to join our team. This role is ideal for someone who enjoys helping people, keeping a clinic running smoothly, and delivering excellent customer service.
Responsibilities
* Welcome patients and provide a warm, professional first impression
* Answer phone calls, emails, and patient inquiries
* Schedule, confirm, and manage appointments
* Check patients in/out and assist with forms and documentation
* Process payments and handle health fund/Veteran Affairs/NDIS paperwork
* Maintain accurate patient records and update information
* Keep the reception, waiting area and bathroom clean and organized
* Support the Dental Prosthetists and clinic staff with daily administrative tasks
Qualifications
* Reception or administrative experience preferred (dental/medical experience is an asset but not required)
* Willingness to learn
* Strong customer service and communication skills
* Comfortable using scheduling software and basic computer programs
* Organized, detail-oriented, and able to multitask
* Friendly, reliable, and professional
Why Join Us?
* Supportive, patient-focused work environment
* Training provided
* Competitive pay
Job Types: Part-time, Permanent
Pay: $30.00 – $35.00 per hour
Expected hours: 20 per week
Work Authorisation:
* Australia (Required)
Work Location: In person