The Ken Mills Toyota Story
20 years, 120 wonderful staff, two state-of-the-art workshops and countless awards - the Ken Mills story keeps growing and evolving.
Yes, Toyota may be in the Mills' DNA, but the Ken Mills Toyota story is not just about us. Our "about us" is about the Ken Mills Toyota family and they don't all have the Mills surname.
The Opportunity
We are looking for the type of Finance and Insurance administrator that is hands on, energetic, enjoys being involved with the sales team.
This is a great opportunity to work with the Number 1 motor vehicle brand in Australia as well as a dealership that is selling over 100 cars a month across the coast
Day to day you will be responsible for a variety of duties including but not limited to:
* Attending to guests in and out of the dealership providing exceptional guest service
* Present finance and insurance options to guests including offering all products 100% of the time
* Work with our sales team to find opportunities within our database to prospect to
* Source finance approvals through our lenders
* To be professional in presentation, interpersonal skills and selling skills
* Ensure all sales and finance administrative processes are correctly and accurately completed according to dealership policy and process
* Work in line with the Toyota Sales & Guest Development Process
* Be a key member of the Sales Team, leading by example at all time
To be successful in the role you will need:
* Excellent guest service skills and phone manner
* Sound administrative and computer skills or the ability to learn
* Be highly organised and have a high attention to detail
* Show initiative and self-motivation
* A can-do and proactive attitude
* Strong and committed work ethic
* Ability to work efficiently and effectively both autonomously and in a team environment
* A great sense of humour and desire to make people feel good
* Highly developed interpersonal and negotiation skills
* Attention to detail and ability to multitask
* Time management and ability to work to deadlines
* Assertiveness and the ability to handle pressure
* Strong leadership and process management skills
* Experience in a finance and insurance role.
* Sound understanding of the retail Automotive, Finance and Insurance industry
* To hold current accreditations for all relevant legislation, regulation and industry codes
This is a full time, 5 day per week position (most Saturdays will be required). A competitive remuneration will be offered to the successful applicant.