">
Job Overview
">
We are seeking a highly skilled and experienced payroll consultant to join our team.
">
This role involves working closely with clients to deliver mission-critical software solutions that empower communities to thrive.
">
">
* The ideal candidate will have excellent project management skills, problem-solving abilities, and the ability to think analytically.
">
* They will also have a strong understanding of technical jargon and be able to communicate complex ideas in a clear and concise manner.
">
">
About the Role
">
Main Responsibilities
">
As a payroll consultant, your main responsibilities will include:
">
">
* Buiding advocacy delivering world-class customer satisfaction Implementations SLAs
">
* Exceed Net Promoter Score of over 50 across WFS
">
* Achieve 4.5 out of 5 Customer Satisfaction Score for services
">
* Meet Go Live date expectations
">
* Meet or Exceed quality metrics
">
">
Key Requirements
">
To be successful in this role, you will need to possess:
">
">
* Relationship stakeholder management all levels
">
* Excellent project time management skills
">
* Problem-solving skills thinking outside box solving customer problems
">
* Excellent Customer Service skills
">
* Inquisitive self-starting nature learning
">
* Ability think analytically understanding technical jargon
">
* Understand either NZ Australian payroll compliance knowing both incredible
">
* Working knowledge time attendance
">
* Australian award application knowledge
">
* Ready Workforce product knowledge advantageous
">
* Understanding HRIS systems processes
">
* More than 2 years project management role implementing SaaS payroll HRIS systems
">
* Track record building effective working relationships cross-functional teams Sales Development Client Service
">
* Proven project management experience formal professional services environment
">
">
What We Offer
">
Employee Benefits
">
We offer a range of benefits to our employees, including:
">
">
* A day off birthday
">
* Additional 4 days leave each year
">
* ReadyTecher Awards each quarter chance win flights accommodation Hamilton Island
">
* Hybrid work in-house baristas Australia Ready Beans team
">
* Access Sonder technology-driven platform supported safety medical mental health experts available 24/7
">
* Additional paid leave miscarriage endometriosis menopause
">
* Volunteer leave
">
* Flu vaccinations
">
* Plenty ReadyTech merch drops along way
">
">
Culture
">
We are committed to creating a positive and inclusive work environment where everyone feels valued and respected.
">
We believe in the importance of diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these values.
">
We are an equal opportunity employer, and we welcome applications from candidates from diverse backgrounds.
">
We are committed to ensuring the safety and security of our employees, and we require all employees to comply with our policies and procedures.
">
Please note that if selected for this role, you will be required to complete a comprehensive police check and provide proof of your Australian working rights.
">
Note: This is a modified version of the original job description.
">